General Terms of Use

The publisher of these Terms of Use is the “Organizer” – the company AleDo TECH d.o.o., located at Ulica Milana Makanca, 10 000 Zagreb, VAT ID OIB: 98548442395, represented by director Domagoj Badanjak. These Terms govern the conditions and obligations of Sponsors, Exhibitors, and primarily of the Organizer, regarding the two-day event ZG Green Energy Fair, held at Arena Zagreb, Zagreb, Croatia from October 29 to October 30, 2025.

These Terms (“Terms”) apply to every individual or legal person (Exhibitors, Sponsors, Visitors, Speakers, Journalists, Advertisers, Service Providers, etc.) (“Participant”) who requests entry to or is invited to the said Event organized by the Organizer. They also apply to any other parties entering agreements with the Organizer. If applicable, the goods and services offered by Participants at the Event (“Offerings”) may only serve to meet the needs of individuals or legal entities whose business activities are directly related to the sectors promoted by the Event, as defined in the participation agreement. The Organizer reserves the right to refuse entering into an agreement with any person whose business is not directly related to the promoted sectors or for any other reasonable cause, such as disputes, etc.

In these Terms, the following definitions apply:

Contract: means these Terms and any specific provisions or participation agreement.
Event: means the Event organized by the Organizer.
Event Location: means the venue of the Event as specified in the participation agreement or otherwise decided by the Organizer.
Exhibitor: any Participant who rents a booth or exhibition space at the Event.
Attractions: means Exhibitor attractions and/or mechanical or electrical devices demonstrated and available for testing during the Event, including but not limited to boat rides, VR, fair attractions.
Entertainment Activities: includes all additional Event-related functions other than the fair or conference (e.g., receptions, gala dinners, “fly talks,” boat rides, etc.).
Dress Code: set of rules determining appropriate dress for people at the Event.
Marketing Materials: promotional materials related exclusively to the Participant’s company.
Technical Guide for Exhibitors: document outlining rules and regulations for exhibiting; delivered at least one month before the Event.

Acceptance of the Agreement

Signing any participation agreement and/or registration form is considered full acceptance of these Terms, relevant participation agreements, and venue operator rules. Participants commit to comply with the agreed Terms and any public health measures mandated by authorities and the Organizer, and ensure their staff and service providers do so. No amendments may be made by Participants under any circumstances.

Amendments and Precedence

The Organizer reserves the right to address any issues not covered by these Terms and add new provisions immediately, as posted on www.zg-gef.com, with notification to Participants as needed. These Terms prevail over any conflicting Participant-imposed terms. In case of a discrepancy between the Croatian version and any translated version, the Croatian version prevails.

Dress Code

Main Event: Business casual (men: suits and shirts; women: pants, skirts, blouses, or business dresses).
Cocktail Party: Business casual in black & white.
Gala Dinner: Black tie (men: formal suits/tuxedos with ties or bow ties; women: evening gowns).

Cancellation of Participation

The Organizer may cancel a Participant’s involvement if:

If the exhibitor is not present at their stand at least one (1) hour before the start of the Event or is not present at their stand at the start of the Event for any reason, the organizer may consider such an omission as a cancellation of the exhibitor’s participation and is free to make arrangements regarding the location of the stand. In this case, the exhibitor will not be entitled to a refund or compensation. In case of delay by the exhibitor, the organizer has the right to charge for the entire day of delay and impose a contractual penalty of 0.5% per day of the total agreed price for each day of delay, with a maximum of 10% (ten percent) of the agreed price, and to reimburse the organizer for any potential costs and damages arising from it. The organizer has the right to a contractual penalty if the exhibitor fails to fulfill any of their contractual obligations, is late in fulfilling them, or if the fulfillment is incomplete. The right to a contractual penalty does not reduce or exclude the organizer’s right to compensation for any proven damage exceeding the amount of the contractual penalty.

If the Participant attempts to cancel their reservation for any date for any reason.

If, during registration, the Participant provides information that is false, inaccurate, or becomes inaccurate, and as a result, they are denied entry to the Event.

This clause will not apply in cases of force majeure, which, if proven, gives the Participant the right to a refund of the paid fee, as defined in the clause “Event Cancellation” below.

If at any time the stand remains empty, i.e., without the exhibitor’s representative, penalties for abandoning the stand will apply. The penalties are 100 euros per hour, with the unit of calculation being a minute.

Postponement, Cancellation, or Interruption of the Event

Postponement
The Organizer may postpone the Event with reasonable notice—typically up to 6 months—and Participant agreements transfer automatically to the new dates. Payments made will be retained by the Organizer.

Cancellation
If the Event cannot be held due to “Exceptional Circumstances” (force majeure such as fire, flood, storm, site damage/loss, accidents, strikes, riots, security threats, administrative bans, epidemics like COVID‑19, major participant cancellations, travel restrictions, etc.), the participation agreement is terminated. Remaining funds after direct costs (venue, management, promotion, advertising campaigns, operations) will be refunded proportionally to Participants based on their payments. If the Event is canceled due to low registration or other non-force-major reasons, organizers will refund payments.

Interruption
If interrupted for public safety, the Organizer decides on interruption or evacuation. Participants waive all claims against the Organizer thereafter. In any case of change, delay, interruption, or cancellation (regardless of cause), Participants cannot seek compensation from the Organizer, except in cases of gross negligence.

Activities

Sponsors may not conduct or schedule external activities without written permission that conflict with the Event program. Only registered Participants can join additional entertainment activities for an additional fee.

Registration Requirements

Participants under 18 are only allowed with prior written approval. The Organizer may deny access or expel anyone threatening the Event’s order, safety, or venue integrity. Participants must show a pass issued by the Organizer, free or paid. Reselling passes is prohibited and may result in prosecution.

Participants must:

Ensure neutrality in political, ideological, or religious matters.
Avoid creating noise or disturbances (visual, auditory, olfactory, etc.) that could affect the Event, other Participants, or the public—failure to do so may result in penalties or denial of entry.

Accreditation

Accreditation is only for permanent staff. Evidence may be requested. Unauthorized accreditation will result in paying visitor fees. Official badges are personal and non-transferable; misuse may result in badge revocation and expulsion.

Advertising

Only the Organizer may place ads or promotional materials at the venue or surrounding areas. Participants must not display products or promote non-Participants without written permission. Distribution of flyers/brochures requires prior approval.

Sponsorship

Some Events may be sponsored under specific participation terms. Unless stated, sponsorships are non-exclusive; more than one may sponsor the same Event. Organizer promotes sponsors proportionally and reserves the right to request changes to sponsor materials for legal or organizational reason

Photography and Recording

The Organizer may photograph, film, or record audio/video in the exhibition areas for its own and wider use. Participants waive rights and claims. Participants may record within their booths only. Unauthorized recording by unaccredited Participants may be banned. Authorized external photographers/videographers must share copies with Organizer on request. Participants grant Organizer and partners worldwide, for five years, the rights to use these recordings in any format on any media.

Unfair Business Practice

Participants must not engage in activities identical or similar to Event activities (e.g., meeting pros outside the venue) that could circumvent the Event. They agree not to solicit other Participants during the Event for their own benefit.

Travel & Accommodation

Organizer may partner with hotels/travel agencies to assist Participants, but this does not imply endorsement. The Organizer is not responsible for travel or lodging arrangements.

Allocation & Assignment of Locations

Stands are assigned by the Organizer, considering requests, product types, and stand layout. These plans are indicative, not guaranteed. The Organizer will reasonably accommodate requests but isn’t liable for low visitor traffic. If an Exhibitor causes disruption or violates technical guidelines, the Organizer may change stand location or décor at any time.

Booth Setup, Decoration & Dismantling

Exhibitors must comply with the Technical Guide and venue regulations. Decoration requires approval; the Organizer may ban or remove non-compliant décor at the Exhibitor’s expense and restrict utilities (water, power) if necessary. Bringing unauthorized materials/installations may incur penalties.

Code of Conduct

Exhibitors are required to be present at their stand and/or assigned location during inspection by individuals responsible for enforcing safety standards, in accordance with the contractual terms, the prevention plan in case of an accident or adverse event, and the overall decoration of the event.

Decoration

Exhibitors are not allowed to freely decorate their stand. Decoration services can be ordered from the Organizer’s list of additional services, or exhibitors may submit a written request for approval to install their own decorations at the stand. The Organizer will respond to such requests in writing, either approving or rejecting them.

The Organizer reserves the right, at any time and at the exhibitor’s expense, to prohibit use of the stand and/or assigned location, suspend water and electricity supply, and remove or destroy any material or installation deemed non-compliant. The exhibitor is fully informed of the stand specifications described in the participation agreement. If the exhibitor does not dispute the stand’s compliance upon receipt, it is considered accepted.

Promotional Materials

Exhibitors may only bring materials included in the booth selection. Unauthorized additions will require them to compensate for any damage caused.

Booth Insurance/Staffing

Exhibitors must staff and equip their booth throughout the Event. Products/services displayed must comply with laws and regulations and be legal. Offerings must remain within the booth area and not obstruct aisles or neighboring booths. Sales for off-premises delivery require written authorization. Booth events (e.g., attractions, shows) need prior Organizer approval.

Delivery of Marketing Materials

Participants must deliver promotional materials before opening (October 29, 2025, by 08:00) and remove them by 16:00–20:00 on October 30, 2025.

Cleaning of Exhibition Areas

The Organizer will clean shared spaces (aisles, entrances). Booth cleaning and exhibitor trash disposal is the Exhibitor’s responsibility daily. Upon written request, the Organizer may provide booth cleaning at extra cost. All booths must be clean during Event hours; otherwise the Organizer may clean and charge the Exhibitor.

Damage and Repairs

Participants will be responsible for any damage they cause to the event venue. Exhibitors must leave their stand, as well as all equipment and materials provided by the Organizer, in their original condition as at the time of taking over the stand. Therefore, when taking over their stand, Exhibitors must document any existing damage and forward this evidence via email, on the same day, to the Organizer’s technical department. Otherwise, Exhibitors risk receiving an invoice for such damage. Exhibitors must clear their stand and remove their goods, items, and special decorations, as well as any remaining waste from materials used to decorate the stand, within the timeframe and during the hours set by the Organizer, in compliance with local laws, regulations, and practices regarding waste. Failure to meet these deadlines will make the Exhibitor responsible for any costs incurred due to non-compliance, as well as any damage caused. Exhibitors who demonstrate and/or offer attractions to Participants are responsible for complying with all local laws and regulations governing the operation of rides, and for ensuring all necessary approvals for demonstrating and offering rides during the Event. Exhibitors are responsible for any damage caused by them or their employees to the venue and/or any Participant of the Event. Participants wishing to try attractions offered by Exhibitors understand and accept the risks and release the Organizer from any claims.

Assignment and Subletting of Allocated Locations

Exhibitors are explicitly prohibited from assigning, subletting, or exchanging, for compensation or without compensation, the whole or parts of the Locations assigned by the Organizer, including stands and advertising spaces. However, multiple Exhibitors may be allowed to exhibit together provided they have previously applied to the Organizer and received approval.

Pricing and Payment Procedures

Fees and costs paid by the Participant, as well as the payment procedures and deadlines, are determined unilaterally by the Organizer in the participation agreement, which the Participant explicitly accepts. Depending on the date the participation agreement is signed, the payment will reflect the amounts due by the relevant date. Participants will not receive any discount for payments made before the due date. Payments must be made by the Participant in net amounts. VAT is not included in the price. An additional invoice will be issued for any services that Participants may order which are not specified in the relevant participation agreement.

Delayed or Non-Payment

In case of payment delays, the Participant will be responsible for compensation for the delay along with statutory late interest, calculated at the statutory rate, starting from the due date specified in the participation agreement and invoice. This provision is not considered an extension of the payment deadline. Partial payment of the price will prevent the Participant from registering for any future Organizer Events.

Intellectual Property

The Participant guarantees the Organizer that they or their licensors own all intellectual property rights for the content defined below and in the displayed materials, or that they possess the necessary authorizations for their display and/or distribution in connection with the Event. To ensure full transparency of the event, the Participant will, upon request of the Organizer, provide all catalogs and/or brochures, or media containing them, related to the offered products and rights. The Participant will notify the Organizer in writing if they plan to broadcast music at their stand and/or assigned space and/or in their advertising space and will provide all necessary reports and/or to the relevant regulatory body and make the appropriate payments. The Participant will indemnify and protect the Organizer from any claims based on non-fulfillment of the obligations contained in this clause. By signing the participation agreement, the Participant grants the Organizer, from the date of signing the agreement, the right to use their business name, trade name, and/or trademark (or any other element or intangible right, “Trademark”) for the purpose of promoting the Organizer’s events (especially through reproduction on event websites and social media and their broadcasting by any means). The Participant guarantees the Organizer that they are authorized to freely dispose of their Trademarks (and/or any other element or intangible right) and guarantees the Organizer full, free use and ownership of the Trademark.

Organizer's Media and Materials

During the Event, the Organizer will provide Participants with printed materials, a website, a networking and event management application, and any other event-specific materials (hereinafter “Organizer’s Media” or “Media”). The Organizer is the owner and publisher of all Media they publish and distribute. The Participant may not use the Media in any way without prior written approval from the Organizer.

Participants agree that all texts, videos, images, databases, trademarks, data, IT applications, and/or functionalities published in the Organizer’s Media, except for those provided by the Participants (hereinafter “Materials”) are the property of the Organizer and/or third parties. Under no circumstances may the Participant reproduce, modify, delete, distribute, assign, and/or use the content, in whole or in part, in any way without the prior written approval of the Organizer, their licensors, and/or relevant rights holders.

Participants authorize the Organizer, free of charge, to reproduce and use their own content, and distribute Organizer’s Media. The Participant is solely responsible for the information and documents they provide, which are published and distributed through the Organizer’s Media. The Organizer will not be responsible for any errors and/or omissions in publishing and/or distributing media, especially if caused by incorrect or incomplete information provided by the Participant. Furthermore, each Participant must possess all necessary authorizations, and the information and documents they provide must not contain insults, defamation, hate speech, calls for violence, obscenity, blasphemy, or any illegal behavior.

Participants must avoid offensive, racist, or sexist remarks and behave ethically, ensuring that their graphic materials display high business ethics and are not of an obscene nature.

Advertising on the Organizer’s Media, the Organizer will determine the available advertising spaces on their Media and reserves the right to control all advertising material distributed on them to ensure compliance with applicable laws and protect the interests of the Event and/or Participants. The Organizer can delete any statements that directly or indirectly provide false information or promote illegal activities, services, or products, as well as any illegal statement or image. Each approved type of advertisement within the event space must carry the label “ADVERTISEMENT.” If the Organizer refuses to publish disputed content or advertisements, the Participant will be refunded the amount paid for the advertising space. If a Participant orders advertising on the Organizer’s Media but fails to provide the necessary information and documents for timely publication, the Organizer reserves the right to arrange for another Participant’s advertisement in the Organizer’s Media. In such a case, the Participant is not entitled to a refund or compensation for their order. Documents used for publishing advertisements will be returned to the Participant or their representative only upon request. The Organizer is obliged to keep such documents for only one (1) year and may destroy them after this period.

Event Management and Networking Application

The Organizer will determine the available advertising spaces on their Media and reserves the right to control all advertising material distributed on them to ensure compliance with applicable laws and protect the interests of the Event and/or Participants. The Organizer can delete any statements that directly or indirectly provide false information or promote illegal activities, services, or products, as well as any illegal statement or image. Each approved type of advertisement within the event space must carry the label “ADVERTISEMENT.” If the Organizer refuses to publish disputed content or advertisements, the Participant will be refunded the amount paid for the advertising space. If a Participant orders advertising on the Organizer’s Media but fails to provide the necessary information and documents for timely publication, the Organizer reserves the right to arrange for another Participant’s advertisement in the Organizer’s Media. In such a case, the Participant is not entitled to a refund or compensation for their order. Documents used for publishing advertisements will be returned to the Participant or their representative only upon request. The Organizer is obliged to keep such documents for only one (1) year and may destroy them after this period.

Privacy and Data Policy

The organizer collects personal data of participants through this document, via the networking and event management application, or during participation in the event (visited venues, event services) in accordance with the following provisions and privacy rules.

Personal Data Protection – In accordance with the new European General Data Protection Regulation (GDPR), which has been in effect since May 25, 2018, the organizer guarantees the event participants that their personal data will be used solely for the purpose of fulfilling requirements, entering and executing contracts, for marketing, and other legitimate interests necessary for business operations. The organizer will use personal data for clearly defined purposes and will not forward it to third parties or use it for indefinite purposes. Processing of personal data will be conducted solely in compliance with the General Data Protection Regulation and applicable Croatian laws and regulations. Personal data refers to data that can identify a participant, such as name, email address, phone number, and address. By providing personal data to access the event, you consent to the processing of your personal data.

Your Rights
As a data subject whose data is processed by the organizer within the context of visiting and using the website https://zg-gef.com/, all participants have the following rights:

Right to information (Art. 15 GDPR): You have the right to request information about the data we process and how we use your personal data. Furthermore, you have the right to obtain more information about the specifics of the processing purpose, the categories of data we process, the recipients or categories of recipients of the data, the retention period, your right to request deletion or correction of personal data, your right to lodge a complaint, and information about the origin of the data.
Right to rectification (Art. 16 GDPR): You have the right to request the immediate correction of your personal data if they are incorrect, invalid, or incomplete.
Right to erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data.
Right to restriction of processing (Art. 18 GDPR): In certain circumstances defined in Art. 18 GDPR, you have the right to restrict the processing of your data, meaning we can store it, but not use or process it further.
Right to data portability (Art. 19 GDPR): You have the right to request from us the data you provided to us in a structured, commonly used, and machine-readable format; you can transfer these data to other entities or have them forwarded.
Right to object (Art. 20 GDPR): You have the right to object at any time to the way we process your data through the website https://zg-gef.com/.
Right to withdraw consent (Art. 7 GDPR): You have the right to withdraw your consent for the processing of data when such processing is based on your consent.
Right to lodge a complaint with the competent authority: You have the right to file a complaint regarding the way we process your data with the relevant supervisory authority, the Croatian Personal Data Protection Agency (AZOP), Martićeva 14, 10000 Zagreb, www.azop.hr, azop@azop.hr.

To exercise your rights under data protection laws, all participants can contact the organizer or the Data Protection Officer via email: info@zg-gef.com. Data is processed by the organizer for the purpose of fulfilling contractual obligations (especially managing the customer database, providing access to the participant database, managing events, services, and handling ticket sales, invoicing, and event promotion). These data are stored for a maximum of 10 years, except for the online participant database, where data is stored for a maximum of 3 years. These personal data may be integrated into the online database accessible to participants to allow them to prepare for the event, network, promote their business, and plan business meetings during the event. In this regard, participants are obligated not to use the data for other purposes. Participants who use the data for their own purposes will be considered data controllers and will bear all obligations arising from that status toward other participants. The organizer will not be liable for illegal data processing and use by other participants or third parties; data may be transferred to companies that have committed to complying with data protection law requirements, such as companies in the same group, service providers, and partners that may be located outside the European Economic Area.

Compliance with Laws

The organizer, together with the participants, must comply with all applicable laws and regulations, including economic sanctions relevant to their obligations and execution of this contractual obligation. This includes economic and trade sanctions, anti-corruption laws, and related regulations. Both parties will not carry out transactions on behalf of the other party, directly or indirectly, with any person subject to applicable economic sanctions or with whom transactions are otherwise prohibited.

Electronic Signature

The parties acknowledge that if this contract is signed electronically, it represents the original document that is permitted as evidence and fully valid.

Insurance

Participants must arrange all necessary insurance policies for their participation in the event. The organizer disclaims any liability in this regard, especially for the loss or theft of personal property. The organizer will not be responsible for any claims that exhibitors may be liable for or losses they may suffer in the case of insufficient insurance. Exhibitors agree that neither the organizer nor the event venue operator will be liable for any third-party claims related to attractions. Exhibitors agree to indemnify and hold harmless the organizer and event venue operator from any claims, including third-party copyright infringement claims. The organizer is not responsible for any damage or loss to the property or equipment owned or rented by sponsors/exhibitors due to negligence, loss, theft, fire, etc., within the event space. Sponsors/exhibitors must pay special attention to equipment or exhibits that require such attention because they fall under the category of easily flammable or otherwise dangerous items. If damage is caused to the organizer due to such items or any other negligence by the sponsor/exhibitor, the sponsor/exhibitor is obliged to compensate the damage in accordance with the invoice issued by the organizer.

Limitation of Organizer's Liability

The organizer agrees to provide all services listed in the participation agreement according to professional standards and applicable regulations, except in cases of force majeure. The organizer will only be responsible for direct damage suffered by the participant, for which the organizer is liable, without joint or several liability toward third parties contributing to the damage. Each participant assumes responsibility for compliance with all relevant regulations, laws, and national, regional, and local legal provisions concerning fire safety, health, and security. The organizer will not be liable for any direct or indirect damage, including but not limited to loss of profit, reputation, or data, resulting from, among other things, the use or inability to use the event website, unauthorized access or alteration of your transmissions or data, statements or behavior of you, other participants, or third parties accessing or using the services.

Legal Sanctions and Contractual Penalties

In the event that a participant fails to fulfill their obligations under the contractual documents and after receiving a written warning from the organizer, the organizer reserves the right to take the following measures:

Unilateral and automatic termination of the participation agreement.
Immediate closure order and removal of the stand and/or assigned location and/or immediate expulsion of the participant from the event venue.
Prohibition of the participant’s participation in the event for two (2) consecutive years.
Suspension of access to the event networking and management application at any time.
Right to contractual penalty and compensation for damages in accordance with legal regulations

These sanctions may be applied without prejudice to any legal actions the Organizer may initiate to enforce their rights and seek compensation for damages based on the Participant’s violation of the terms and obligations outlined in the Contract. The Participant will be responsible for the costs incurred in relation to actions the Organizer must take to enforce the provisions of these Rules and/or Contractual documents against the Participant (e.g., enforcement costs, costs related to removing the stand, etc.).

Validity

If any provision of these terms is deemed void or unenforceable, such provision will be severed from the contract without affecting the validity of the remaining provisions of these terms.

Applicable Law and Jurisdiction

In case of disputes arising from this agreement or in relation to it, including disputes regarding its validity, breach, or termination, the contracting parties will resolve the dispute amicably. If the dispute cannot be resolved, the contracting parties agree to the jurisdiction of the competent court in Split.

Organizer: AleDo TECH d.o.o., Director Domagoj Badanjak